Liberty Home Solutionsโ Ozarks Best Warranty Coverage Example 102:
Weed-Whack a Huge Rock Through Your Window or Door? Donโt Fret, Itโs Covered!
At Liberty Home Solutions, our company understands life happens. No matter how hard we try sometimes a rock will just shoot off your weed-whacker and shatter your sliding glass window. Our difference? When you install a Liberty Home Solutions product, youโre covered, we will come and replace whatever lifeโs enjoyable moments brought to you and your family.
Our Customer
Meet Andrew, he and his wife hired us to replace their (36) windows and four sliding glass doors. We got to know Andrew and his wife quite well because they were first-time home owners with a lot to remodel, and they had a lot of questions we were happy to answer. We received a call from him about a year and a half after our installation asking for us to order him new glass for his sliding glass door and send him a bill. We informed him that this was covered under his warranty. He was so happy he told us how this happened. We thought it was funny and something that would be a perfect video showcase to our customers of just how our warranty works.
About Our Warranty
At Liberty Home Solutions, we like to describe our warranties as โOzarks Best Warranty.” While this has a catchy sound to it, the actual meaning behind it started many years ago when we started our company. By being a locally owned and operated company we had the freedom to handpick the manufacturers of our home remodel products. Ensuring that we provide the highest quality home remodel products for our customers at a fair and honest price. The second aspect then is providing expert installation. Because no matter how high the quality of a product may be, if not installed correctly, then a home owner will have a problem not a fix. As our name implies, we are in the solutions business.
With the products and installation, we are proud to put our name on; we decided to offer what is a transparent, simple to understand warranty. Your products are covered by a lifetime warranty on parts and service. In fact, this is even transferable to one new home owner. When you sell your home remodeled by Liberty, you can pass that warranty, and peace of mind along. When we say lifetime, we mean it. We also from time to time receive unusual, or different types of calls for our warranty replacement service. We thought we would bring one call to life in this video.