Question 1

How long has Liberty Home Solutions been in business?

Accepted Answer

We've proudly served the Ozarks since 2007, making us well-established in the community, with over 2,000 satisfied customers.

Question 2

What makes Liberty Home Solutions different from other window companies?

Accepted Answer

As a locally-owned business, we have no franchise fees to pass along, allowing us to offer higher quality products for thousands less. We're also the exclusive Soft-Lite dealer in Springfield, bringing you windows from one of only four advanced manufacturing facilities of its kind in the world.

Question 3

Do you offer free estimates?

Accepted Answer

Yes! We provide free in-home estimates, where we'll showcase costs, design ideas, style options, and more. You can also visit our showroom to see window samples firsthand.

Question 4

Is financing available?

Accepted Answer

Yes, we offer flexible financing options to make your window replacement project affordable. Ask about our current financing promotions during your consultation.

Question 5

What brand of windows do you install?

Accepted Answer

We exclusively install Soft-Lite windows, known for their superior quality, energy efficiency, and durability. Soft-Lite has perfected window construction over decades and manufactures in a state-of-the-art 200,000-square-foot facility.

Question 6

What's included in your lifetime warranty?

Accepted Answer

Our industry-leading lifetime warranty covers both products and service for as long as you own your home. This comprehensive protection gives you complete peace of mind.

Question 7

Are your windows ENERGY STAR certified?

Accepted Answer

Yes! Our windows not only meet ENERGY STAR standards but many are recognized as "Most Efficient Products." They're also AAMA Gold Label-certified and NFRC-verified.

Question 8

What window styles do you offer?

Accepted Answer

We offer a wide range of style options, including double-hung, single-hung, sliding, casement, picture, awning, bay, bow, geometric, and garden windows. Each style is available with extensive customization options.

Question 9

Can I get custom colors?

Accepted Answer

Absolutely! We offer 17 standard exterior colors, 5 interior woodgrain finishes, and nearly endless custom color options to perfectly match your home's style.

Question 10

How energy-efficient are your windows?

Accepted Answer

Our windows feature U-Factors as low as 0.17, R-Values up to 6.66, and SHGC ratings as low as 0.20. These industry-leading ratings translate to superior insulation and significant energy savings.

Question 11

Will new windows really lower my energy bills?

Accepted Answer

Yes! Homeowners typically see heating and cooling cost reductions of up to 40%. The exact savings depend on your current windows' condition and the products you choose.

Question 12

What's the difference between double-pane and triple-pane windows?

Accepted Answer

Double-pane windows feature two glass panels with Low-E coating and gas fill between them. Triple-pane windows add a third panel and additional gas-filled space, providing even better insulation and noise reduction, though at a higher price point.

Question 13

What is Low-E glass?

Accepted Answer

Low-E (low-emissivity) glass has a special coating that reduces heat transfer while still allowing light to pass through. This keeps your home cooler in summer and warmer in winter.

Question 14

Do you offer hurricane or impact-resistant windows?

Accepted Answer

During your consultation, we can discuss your specific needs. We can provide windows that meet various building codes and weather resistance requirements.

Question 15

How long does window installation take?

Accepted Answer

Most window installations are completed in 1-2 days, depending on the number of windows. Our experienced crews work efficiently while maintaining high quality standards. Some customers report 10 windows installed in just 3.5 hours!

Question 16

Do your installers clean up after the job?

Accepted Answer

Absolutely! Our professional installation teams clean up all debris and leave your home in perfect condition. We treat your home with the same respect we'd want for our own.

Question 17

Will you remove and dispose of my old windows?

Accepted Answer

Yes, removal and disposal of your old windows is included in our installation service.

Question 18

Do I need to be home during installation?

Accepted Answer

We recommend having someone present during installation to answer any questions and make decisions if needed, but we can discuss your specific situation during the consultation.

Question 19

What if I have problems after installation?

Accepted Answer

We stand behind our work with a lifetime warranty on products and service. Simply call us, and we'll address any issues promptly.

Question 20

How much do replacement windows cost?

Accepted Answer

Window costs vary based on size, style, glass packages, and installation requirements. We provide detailed, transparent pricing during your free in-home estimate with no hidden fees.

Question 21

Why are your prices lower than franchise companies?

Accepted Answer

As a locally-owned business, we don't have franchise fees to pay. We pass these savings directly to you while maintaining superior quality.

Question 22

Do you offer any discounts?

Accepted Answer

Yes! We offer senior and military discounts, plus seasonal promotions. Currently, we're offering Buy 4 Windows, Get 1 FREE with no limit!

Question 23

Can I replace just a few windows at a time?

Accepted Answer

Absolutely! While replacing all windows at once maximizes energy savings, we understand budgets and can work with you on a phased approach.

Question 24

How do I clean my new windows?

Accepted Answer

Our windows are designed for easy maintenance. Double-hung windows feature tilt-in sashes for cleaning from inside. For the glass, use standard glass cleaner and a soft cloth. Frames simply need occasional wiping with mild soap and water.

Question 25

Do vinyl windows require painting?

Accepted Answer

No, our vinyl windows never need painting. The color is formulated throughout the material, so it won't chip, peel, or fade.

Question 26

How long will my new windows last?

Accepted Answer

With proper care, quality vinyl windows can last 20-30 years or more. Our lifetime warranty ensures they'll perform for as long as you own your home.

Question 27

What if a window gets damaged?

Accepted Answer

Contact us immediately. Many issues are covered under warranty, and we can quickly provide repair or replacement solutions.

Question 28

What's the difference between bay and bow windows?

Accepted Answer

Bay windows have three panels in an angular configuration, while bow windows have four to six panels creating a gentle curve. Bay windows project further out, while bow windows provide wider panoramic views.

Question 29

Are garden windows good for growing herbs?

Accepted Answer

Yes! Garden windows are perfect for herbs like basil, rosemary, thyme, and oregano. The four-sided glass design creates a mini greenhouse environment ideal for year-round growing.

Question 30

Can I get windows with built-in blinds?

Accepted Answer

We offer various glass and privacy options. Discuss your specific needs during your consultation for the best solution.

Question 31

Do you install skylights?

Accepted Answer

Our focus is on replacement windows. Contact us to discuss your specific needs and we can advise on the best options.

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